Privacy Policy

Last Updated: January 2026

1. Introduction

This Privacy Policy describes how 999be collects, uses, stores, and protects the personal information of users who access and use our online gaming and sports betting platform at https://999be.bio. By registering an account or using our services, you agree to the terms set out in this policy.

999be is committed to safeguarding the privacy of all its users, especially those based in Bangladesh. We recognize the importance of personal data protection and have put in place robust measures to ensure your information is handled responsibly and lawfully at all times.

2. Information We Collect

When you create an account or interact with 999be, we may collect the following categories of personal information:

• Identity information: full name, date of birth, gender, and national identification details where required for age verification.
• Contact information: email address, mobile number, and residential address (city and country, e.g., Dhaka, Chittagong, Sylhet, or other Bangladesh cities).
• Financial information: deposit and withdrawal transaction records, preferred payment methods (such as bKash, Nagad, Rocket, or bank transfer), and partial payment identifiers for fraud prevention.
• Technical information: IP address, device type, browser type and version, operating system, session duration, pages visited, and referring URLs collected automatically when you use our site.
• Behavioral information: gaming activity, betting history, game preferences, bonus usage, and interaction with promotional content — used solely to improve your personalized experience.

3. How We Use Your Information

999be uses the personal information we collect for the following legitimate purposes:

• Account creation and management: to set up, verify, and maintain your 999be player account securely.
• Transaction processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Dutch-Bangla Bank, and other supported payment partners.
• Customer support: to respond to your queries, resolve disputes, and assist with account-related issues via our support channels.
• Fraud prevention and security: to monitor for suspicious activity, prevent unauthorized access, and ensure the integrity of your account and our platform.
• Marketing and promotions: to send you relevant offers, bonus notifications, and updates about 999be features — only where you have opted in to receive such communications.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds: (a) your explicit consent when you register an account or opt in to marketing; (b) the performance of a contract when processing your deposits, withdrawals, and gaming activity; (c) compliance with legal obligations including anti-money laundering (AML) requirements and age verification; and (d) our legitimate interest in maintaining a safe, secure, and fair gaming environment for all users.

You may withdraw your consent at any time for processing activities that are based solely on consent (such as marketing emails). Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.

5. Sharing Your Information

999be does not sell or rent personal information to third parties. We may share your data only in the following limited circumstances:

• Payment processors and financial partners (such as bKash, Nagad, Rocket, and local banks) strictly for the purpose of completing your requested financial transactions.
• Technology and service providers who support our platform operations (such as hosting, analytics, and fraud detection), bound by strict confidentiality agreements.
• Regulatory or law enforcement authorities where we are legally required to disclose information, for example in response to a court order or government investigation.
• Game content providers and software partners, solely for the purpose of delivering the gaming experience and ensuring fair play certification — no personally identifiable information beyond session tokens is shared.

6. Data Retention

999be retains your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. Account transaction records may be retained for up to seven (7) years in accordance with financial record-keeping requirements applicable in Bangladesh.

If you request account closure, we will deactivate your account and remove or anonymize your personal data within a reasonable timeframe, subject to any outstanding legal or financial obligations. Residual backup copies are securely overwritten on a rolling cycle.

7. Your Rights

As a 999be user, you have the following rights regarding your personal data:

• Right of access: you may request a summary of the personal data we hold about you at any time.
• Right to rectification: if any information we hold is inaccurate or incomplete, you have the right to request correction.
• Right to erasure: in certain circumstances you may request deletion of your personal data, subject to our legal retention obligations.
• Right to object: you may opt out of direct marketing communications at any time by contacting our support team or using the unsubscribe option in our emails.

8. Cookies and Tracking Technologies

999be uses cookies and similar tracking technologies to enhance the functionality of our platform, remember your preferences, and analyze how users interact with our site. Cookies are small text files stored on your device that help us deliver a faster, more personalized experience.

We use the following types of cookies: (a) Essential cookies — required for the platform to function correctly, including maintaining your logged-in session; (b) Performance cookies — to gather anonymized data on site usage and page load times; (c) Preference cookies — to remember your language, display settings, and other customizations. You can disable non-essential cookies through your browser settings; however, doing so may limit certain features of the 999be platform.

9. Security Measures

999be takes the protection of your personal data seriously and employs a range of technical and organizational security measures, including:

• SSL/TLS encryption for all data transmitted between your device and our servers, ensuring that your account credentials and payment information are never exposed in transit.
• Role-based access controls that restrict internal staff from accessing user personal data beyond what is necessary for their specific job function.
• Regular security audits and vulnerability assessments of our systems and infrastructure to identify and address potential risks proactively.

While 999be implements strong security practices, no online platform can guarantee absolute security. We encourage users to use strong, unique passwords for their accounts and to never share login credentials with anyone. If you suspect unauthorized access to your account, contact our support team immediately.

10. Children and Age Restriction

999be is strictly an adult platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a user under 21 has registered an account or provided personal data, we will immediately suspend the account and delete the associated information.

If you are a parent or guardian and believe that a minor has provided us with personal information, please contact our support team at [email protected] so we can take prompt corrective action.

11. Changes to This Policy

999be reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will post the updated policy on this page with a revised effective date. We may also notify you by email or via an in-platform notification where the changes are significant.

Your continued use of the 999be platform after such changes are posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 999be handles your personal data, please contact our dedicated support team. We aim to respond to all privacy-related inquiries within 5 business days. You can reach us at: [email protected]

13. Governing Law

This Privacy Policy and any disputes arising from it shall be governed by and construed in accordance with the laws applicable in Bangladesh. By using the 999be platform, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

999be is committed to maintaining the highest standards of data privacy for all users across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and beyond. We believe that trust is the foundation of a great gaming experience, and protecting your personal information is central to that trust.