Terms & Conditions

1. Introduction

Welcome to 999be, Bangladesh's trusted online gaming and sports betting platform. These Terms & Conditions constitute a legally binding agreement between you (the "User") and 999be (the "Platform"). By registering an account, accessing any part of our website, or placing a wager, you confirm that you have read, understood, and agreed to these terms in their entirety.

These terms apply to all users of 999be, including registered members and visitors browsing the platform. 999be reserves the right to modify these Terms & Conditions at any time. Continued use of the platform after any such modification constitutes your acceptance of the updated terms. We encourage all users to review this page periodically to stay informed of any changes.

2. Eligibility Requirements

To open and maintain an account on 999be, users must satisfy all of the following eligibility criteria. Failure to meet any criterion may result in immediate account suspension and forfeiture of any pending balances.

• You must be at least 21 years of age. 999be strictly prohibits access by minors and enforces age verification procedures.
• You must be the registered account holder and access the platform for personal, non-commercial use only.
• You must not be located in a jurisdiction where online gambling is explicitly prohibited. It is your sole responsibility to determine whether your participation is legal under applicable local laws.
• You must provide accurate, current, and complete information during registration. Providing false information is grounds for immediate account termination.

3. Account Registration & Security

Each user is permitted to hold only one registered account on the 999be platform. Duplicate or multiple accounts are strictly prohibited and will result in all associated accounts being suspended and any balances being voided. Should you encounter technical difficulties during registration or have concerns about your account status, please contact our support team promptly.

Account Credentials

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. 999be will never request your password via email or chat. If you suspect unauthorized access to your account, change your password immediately and notify support without delay. Any activity carried out under your account credentials is your sole responsibility.

KYC Verification

999be reserves the right to request identity verification (KYC) documents at any time, including but not limited to a valid national ID, passport, or driving licence, along with proof of payment method ownership. Failure to complete KYC verification within a reasonable timeframe may result in account suspension or withdrawal restrictions. All submitted documents are handled in accordance with our Privacy Policy.

4. Deposits & Withdrawals

999be supports a range of Bangladesh-friendly payment methods for both deposits and withdrawals. All financial transactions are processed in Bangladeshi Taka (BDT). Minimum and maximum transaction limits apply and may vary by payment method. 999be does not accept third-party deposits — funds must originate from a payment account registered in your own name.

• Accepted deposit methods include bKash, Nagad, Rocket, Upay, and local bank transfers (Dutch-Bangla Bank, City Bank, BRAC Bank, and others).
• Withdrawal requests are processed within 1–3 business days, subject to KYC verification and any active wagering requirements on bonus funds.
• 999be reserves the right to request additional verification documentation before processing any withdrawal.
• In cases of suspected fraud or money laundering, 999be may place a temporary hold on withdrawal requests pending investigation.

All deposits are final and non-refundable once they have been credited to your 999be account, unless an error on the part of the platform is identified and confirmed by our team. Any queries relating to transactions must be raised within 30 days of the transaction date.

5. Bonuses & Promotions

999be offers a variety of bonuses and promotional offers to both new and existing players. All bonuses are subject to terms and conditions specific to each offer, including wagering requirements, time limits, and game restrictions. General rules applying to all 999be bonuses include the following:

• Bonuses must be claimed within the stated validity period. Unclaimed bonuses expire automatically and cannot be reinstated.
• Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn. The rollover multiplier will be specified in the individual promotion terms.
• Bonuses are issued for personal use only and may not be transferred, sold, or assigned to another account.
• 999be reserves the right to withdraw, modify, or cancel any bonus offer at its sole discretion, including in cases of suspected abuse or manipulation.

6. Game Rules & Fair Play

All games hosted on the 999be platform — including cricket betting markets, live casino tables, slots, crash games, and card games — operate under their own set of rules supplied by the respective game providers. Users are responsible for reading and understanding the rules of any game before placing a wager. By participating in any game, you accept those rules.

999be is committed to fair play and uses certified Random Number Generation (RNG) technology across its game library. Our platform employs SSL encryption to protect all user data and financial transactions. In the event of a technical malfunction during a game session, 999be reserves the right to void the affected bets and restore account balances to their state prior to the malfunction, subject to internal review.

7. Responsible Gaming

999be is committed to promoting responsible gaming. Gambling should be an enjoyable leisure activity and must never be seen as a means of generating income or solving financial problems. We strongly encourage all users — particularly those who may be at risk — to make use of the following tools available on the platform:

• Deposit limits — set daily, weekly, or monthly limits on the amount you can deposit into your account.
• Self-exclusion — temporarily or permanently exclude yourself from the platform if you feel your gambling habits are becoming harmful.
• Time-out — take a mandatory break from betting for a defined cooling-off period ranging from 24 hours to 6 weeks.

8. Prohibited Conduct

Users of 999be are prohibited from engaging in the following activities. Violation of any of these rules may result in immediate account suspension, forfeiture of funds, and where applicable, reports to relevant authorities.

• Opening or operating multiple accounts, including accounts held on behalf of another person, or sharing accounts between users.
• Using automated software, bots, AI scripts, or any third-party tools to gain an unfair advantage in betting or casino games.
• Engaging in any form of bonus abuse, including but not limited to exploiting promotional loopholes, misrepresenting eligibility, or coordinating with other users to artificially meet wagering requirements.
• Using the platform for money laundering, fraudulent transactions, or any activity that violates applicable laws, including those governing financial crimes in Bangladesh.

9. Account Suspension & Termination

999be reserves the right to suspend, restrict, or permanently close any user account at any time, with or without prior notice, if it determines — in its sole discretion — that a user has breached these Terms & Conditions, engaged in fraudulent behavior, or poses a risk to the integrity of the platform or to other users.

Where an account is suspended due to a suspected breach, any outstanding balance may be withheld pending the outcome of an investigation. If the investigation concludes that no breach occurred, the balance will be released. If a breach is confirmed, 999be may forfeit the balance in accordance with applicable rules.

10. Limitation of Liability

To the maximum extent permitted by applicable law, 999be, its directors, employees, affiliates, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the platform, including losses resulting from betting outcomes, technical failures, or unauthorized account access.

999be makes no representations or warranties that the platform will be uninterrupted, error-free, or free from harmful components. You access and use the platform at your own risk, and you agree to indemnify and hold harmless 999be from any claims arising from your conduct on the platform.

11. Amendments to These Terms

999be may update, revise, or amend these Terms & Conditions at any time without prior notice. The most current version will always be published on this page with a revised "Last Updated" date. It is your responsibility to check this page regularly. Your continued use of the 999be platform following any amendment constitutes your binding acceptance of those changes.

12. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws applicable in the jurisdiction in which 999be operates. Any dispute arising from or in connection with these terms that cannot be resolved amicably shall be referred to binding arbitration. 999be encourages users to contact support first so that any issue can be resolved quickly and fairly before escalating to formal proceedings.

13. Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please reach out to the 999be support team. Our support staff are available around the clock to assist you. You can contact us at [email protected] — please do not send sensitive personal or financial information via email.